European Nursing Agency Limited

Home care agency in Welwyn Garden City, Hertfordshire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressSuite 2, Wentworth Lodge, Great North Road, Welwyn Garden City, AL8 7SR

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About

European Nursing Agency Limited is a home care agency based in Welwyn Garden City, Hertfordshire, providing care and support in people's own homes. It has operated for over 30 years and describes itself as one of the earliest providers of live-in care in England and Wales. As well as live-in care, it offers hourly (domiciliary) care, with services ranging from complex nursing care and help with specialist equipment to everyday assistance. The agency also trains its carers and supports them through employment.

The agency supports people living with dementia, which is its stated care focus, along with older adults, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The Care Quality Commission rated it Good overall in its 2019 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 15 August 2019 · Last inspected 25 July 2019

Inspectors found that a team of live-in care workers provides personal care to people in their own homes, and that the provider had strengthened its management checks since the previous inspection in 2018. People said everyday support with health needs, medicines and meals was good, and their care was reviewed and updated when their needs changed. The report also notes that recruitment of care workers is ongoing.

Strengths noted
  • Management checks of key areas were introduced, so performance is monitored and shortfalls are dealt with promptly.
  • Staff are trained and supported, and a robust recruitment process and abuse-awareness training help keep people safe.
  • People said they received good support with health needs, medicines and meals.
  • People spoke positively about the kindness of their care workers, and nurse care managers and care co-ordinators support staff in people's homes.
Areas to improve
  • The service continues to recruit care workers so that enough staff are available to cover annual leave and routine breaks.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital8.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CoursePlentiful
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — European Nursing Agency Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

European Nursing Agency Limited is backed by a local NHS health network. The nearest A&E is Lister Hospital, 8.5 miles away. The local GP practice is THE GARDEN CITY PRACTICE, 0.8 miles away, rated ‘Requires improvement’ by the CQC.

Nearest hospital · A&E
Lister Hospital · 8.5 mi
Nearest GP · CQC Requires improvement
THE GARDEN CITY PRACTICE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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