Home care agency
Essex/London
Home care agency in Braintree, Essex
Essex/London
Home care agency in Braintree, Essex
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Essex/London is a home care agency based in Braintree, Essex. It provides care and support in people's own homes, with a particular focus on supporting those with dementia. The agency works with older people, those with physical disabilities, sensory impairment, learning disabilities and eating disorders.
The agency was rated Requires Improvement by the Care Quality Commission in 2020. It was rated Good for caring and responsive services, but Requires Improvement for safe, effective and well-led care.
What inspectors found
CQC: Requires improvementReport published 4 March 2020 · Last inspected 22 January 2020
Inspectors found the service has made clear progress since its previous inspection, with the registered manager working to improve care plans, quality checks and medicines handling. Staff are described as receiving training and support, and people are offered choices about their care, eating and drinking. Some improvements, such as recruitment record-keeping and certain training, were still being put in place at the time of the visit.
- Care plans were improved, with clear risk assessments and records of people's likes, dislikes and health needs
- Medicines administration was safer than at the previous inspection, following staff retraining and audits
- Relatives and staff spoke positively about how the service is managed
- People were offered choices, supported with eating and drinking, and given control over their lives in the least restrictive way
- Staff personnel files were disorganised and did not hold all required information
- Some staff training had not yet been arranged
- Audits had not always caught a recording error on medicine administration records, and the improvements need more time to become sustainable
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Essex/London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Essex/London is backed by a local NHS health network. The nearest A&E is Broomfield Hospital, 7.4 miles away. The local GP practice is BLYTH'S MEADOW SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Braintree
Information last reviewed October 2026.
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