Home care agency

EPR Services Ltd

Home care agency in Ilford, Redbridge

EPR Services Ltd

Home care agency in Ilford, Redbridge

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address117 Ley Street, Ilford, IG1 4BH

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About

EPR Services Ltd is a home care agency based in Ilford, Greater London. It delivers care and support in people's own homes to older people, younger adults, and those with dementia, physical disabilities, mental health conditions, sensory impairment or learning disabilities.

EPR Services Ltd was rated Good by the Care Quality Commission in 2022, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 5 July 2022 · Last inspected 30 May 2022

Inspectors looked at a domiciliary care agency that provides personal care, though only one person was receiving that support at the time. Assessments, risk plans and staff recruitment, training and support were found to be in place, and care plans were described as person-centred and reviewed with people and relatives. Inspectors also noted that staff respected privacy and dignity and that the provider's complaint, incident and audit systems helped improve the service.

Strengths noted
  • Care plans are person-centred, with people and relatives involved in developing and reviewing them
  • Robust staff recruitment and training, with staff reported as supported and happy to work at the service
  • Risk assessments and safeguarding policies help keep people safe
  • Choice and control are promoted, with consent sought before care is provided

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — EPR Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

EPR Services Ltd is backed by a local NHS health network. The nearest A&E is King George Hospital, 2.1 miles away. The local GP practice is BALFOUR ROAD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
King George Hospital · 2.1 mi
Nearest GP · CQC Good
BALFOUR ROAD SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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