Home care agency

Ensure Care Ltd

Home care agency in Leamington Spa, Warwickshire

Ensure Care Ltd

Home care agency in Leamington Spa, Warwickshire

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address41 Mullard Drive, Whitnash, Leamington Spa, CV31 2QE

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About

Ensure Care Ltd is a home care agency based in Leamington Spa, Warwickshire. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment, and learning disabilities.

Ensure Care Ltd was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the agency was Good for Effective, Caring and Responsive, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 11 July 2023 · Last inspected 11 May 2023

Inspectors visited this home-based care provider, which supports 45 people with personal care, in May 2023 after concerns about staff training. Staff were described as proud of their work and positive about their training, and people's needs were assessed before care began. Feedback from people and relatives about their experiences was mixed, particularly around call timing and staff skills.

Strengths noted
  • Staff spoke with pride about their roles and the support they give people.
  • Recruitment checks included seeking references and criminal record checks.
  • Staff knew the signs of abuse and harm and understood how to report concerns, and they had infection prevention training and protective equipment.
  • The provider worked with other health professionals to meet people's needs and responded when their health changed.
Areas to improve
  • Some risks to people's health and safety were not identified or assessed, and medicine records were unclear and did not follow current good practice.
  • Mental capacity assessments were not always accurate, and processes did not consistently support people's choice and least restrictive care.
  • Audits and governance systems that monitor the safety and quality of care were not working effectively.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital3.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ensure Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ensure Care Ltd is backed by a local NHS health network. The nearest A&E is Warwick Hospital, 3.2 miles away. The local GP practice is WHITNASH MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Warwick Hospital · 3.2 mi
Nearest GP · CQC Good
WHITNASH MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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