ency-care-limited

Ency Care Limited

Home care agency in Hoddesdon, Hertfordshire

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressCavendish House, Plumpton Road, Hoddesdon, EN11 0LB

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About

Ency Care Limited is a home care agency based in Hoddesdon, Hertfordshire, providing domiciliary care and support to people who wish to remain living in their own homes. The agency supports older people, younger adults, and individuals with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. Services include routine home visits, live-in care and respite care.

Ency Care Limited was rated Good by the Care Quality Commission in 2022 across all five key questions: Safe, Effective, Caring, Responsive and Well-led. The agency is regulated by the CQC and holds membership of the Home Care Association.

What inspectors found

CQC: Good

Report published 15 August 2022 · Last inspected 26 July 2022

The service provides personal care to two people in their own homes. According to the report, people and relatives felt safe and well supported, and staff respected people's preferences and were described as kind and caring. Inspectors found that staff were trained, felt supported by management, and worked with a person-centred culture.

Strengths noted
  • Individual risks were assessed and reviewed, and staff were aware of them, with actions from accident reviews completed.
  • Medicines were managed appropriately, and staff knew how to raise concerns about a person's safety or welfare.
  • Visits were reported to be on time, of the required length, and not missed.
  • Care plans held the information needed to support people safely, and they were reviewed regularly. People, relatives and staff said their views were sought and acted on.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ency Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ency Care Limited is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 3.6 miles away. The local GP practice is HAILEY VIEW SURGERY, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Alexandra Hospital · 3.6 mi
Nearest GP · CQC Good
HAILEY VIEW SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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