Empowerment Care Ltd
Home care agency in Cannock, Staffordshire
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About
Empowerment Care Ltd is a home care agency based in Cannock, Staffordshire, delivering care and support to people in their own homes. The agency works with older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. Dementia care is a particular focus for the service.
The Care Quality Commission inspected Empowerment Care Ltd in 2023 and rated it Requires Improvement overall. The agency was rated Good for effective care, caring and responsiveness, but Requires Improvement for safety and leadership.
What inspectors found
CQC: Requires improvementReport published 15 March 2023 · Last inspected 23 January 2023
Inspectors found that staff know the people they support well and that people, relatives and staff speak positively about the Registered Manager. Some care plans were described as person-centred, but planning, training and oversight were not consistently good enough to keep people safe. The rating remains requires improvement after a focused review of safety and leadership.
- Staff are described as knowing the people they support well.
- People, relatives and staff speak positively about the Registered Manager.
- The Registered Manager responded to inspectors' feedback and said they would introduce measures to reduce the risks identified.
- Staff feel supported in their roles and can raise worries when needed.
- Care plans and risk assessments do not always set out how to meet individual needs, some are not updated promptly, and not all health risks have been assessed and planned for.
- Staff have not always been trained in the areas needed to support people safely, and no staff had received learning disability training.
- Concerns raised by external professionals are not always identified, their recommendations are not always acted on, and lessons are not always learnt from incidents.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAdequate
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Empowerment Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Empowerment Care Ltd is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 5.9 miles away. The local GP practice is HIGH STREET SURGERY, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Cannock
Information last reviewed October 2026.
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