Home care agency
Breakthrough Case Management
Home care agency in Cannock, Staffordshire
Breakthrough Case Management
Home care agency in Cannock, Staffordshire
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About
Breakthrough Case Management is a home care agency based in Cannock, Staffordshire. It delivers care and support to people in their own homes, working with older people aged 65 and over, younger adults, and people with physical disabilities or sensory impairment.
The agency was rated Outstanding by the Care Quality Commission in its 2022 inspection. It was marked as Outstanding for Effective and Well-led services, and Good for Safe, Caring and Responsive.
What inspectors found
CQC: OutstandingReport published 17 May 2022 · Last inspected 24 March 2022
The service coordinates bespoke support packages for adults and children with complex, life-changing injuries, mostly funded through legal compensation claims. Inspectors found that people and their families spoke very positively about staff, who were described as caring, compassionate and familiar with each person's needs, often forming long-term relationships. The report describes a personal, person-centred approach in which people's choices shape their care and staff are encouraged to suggest ways to improve quality of life.
- Staff teams are matched to each person's needs before care begins, and staff receive specialist training tailored to individuals' complex needs.
- The service works closely with health professionals, lawyers and commissioners, and shares secure online progress updates, including videos, with health partners.
- Care plans and records are very detailed, and risks are assessed with a focus on positive risk-taking. Governance systems are described as robust, with regular reports sent to fee payers.
- People's choice, dignity, independence and privacy are actively promoted, and people's views are used to drive improvement.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Breakthrough Case Management will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Breakthrough Case Management is backed by a local NHS health network. The nearest A&E is Stafford Hospital, 7.4 miles away. The local GP practice is CHADSMOOR MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Cannock
Information last reviewed October 2026.
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