Empathy Care (IOW)

Empathy Care (IOW)

Home care agency in Ryde, Isle of Wight

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address14 Great Preston Road, Ryde, PO33 1DR

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About

Empathy Care is a home care agency based in Ryde on the Isle of Wight. It provides care and support in people's own homes, helping clients to keep living independently and to take part in their community for as long as possible. The agency draws on more than 30 years of care experience and tailors its support to each person's individual needs. Its stated aims are a high standard of care and a full, interesting life within the client's own surroundings. Its care focus is dementia, and it also supports older people, younger adults under 65, people with physical disabilities, mental health needs and sensory impairment.

Empathy Care is rated Good by the Care Quality Commission overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. The rating comes from a report published in 2020.

What inspectors found

CQC: Good

Report published 24 February 2020 · Last inspected 21 January 2020

Inspectors found a domiciliary care agency that supports people in their own homes, with care tailored to individual routines and preferences. Staff were described as knowing people well, and the report says people and their families were positive about the service and found staff kind and caring. Staff received training and supervision, and staff said they felt supported and valued by managers.

Strengths noted
  • Risk assessments and safeguarding arrangements helped keep people safe at home, and staff understood their responsibilities.
  • Medicines were given on time and correctly where people needed help with them, and staff worked with health professionals and pharmacies.
  • Care plans were developed with people and their families, reviewed regularly, and delivered in the way each person preferred.
  • The management structure was clear, with regular oversight and quality and safety checks, and staff said managers were approachable.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected March 2026

What's nearby

GP surgery650 m
Hospital6.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsSparse
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Empathy Care (IOW) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Empathy Care (IOW) is backed by a local NHS health network. The nearest A&E is St Mary's Hospital, 6.7 miles away. The local GP practice is TOWER HOUSE SURGERY, 0.4 miles away.

Nearest hospital · A&E
St Mary's Hospital · 6.7 mi
Nearest GP
TOWER HOUSE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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