Home care agency

Emiran HealthCare

Home care agency in Newport Pagnell, Milton Keynes

Emiran HealthCare

Home care agency in Newport Pagnell, Milton Keynes

CQC GoodDementia
AddressNP-50/B, iCentre, Interchange House, Howard Way, Newport Pagnell, MK16 9PY

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About

Emiran HealthCare is a home care agency based in Newport Pagnell, Milton Keynes, providing visiting and live-in care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and individuals with dementia, mental health conditions, learning disabilities, substance misuse, or eating disorders. It was rated Good by the Care Quality Commission in 2023, achieving Good across the domains of Safe, Effective, Caring and Responsive, though Well-led was rated Requires Improvement.

The agency delivers personalised care packages tailored to each person's needs and preferences, with a local manager undertaking an assessment to establish the right level of support for the individual.

What inspectors found

CQC: Good

Report published 16 May 2023 · Last inspected 13 March 2023

Emiran HealthCare provides personal care to people in their own homes. Inspectors heard that people and relatives were generally satisfied with the support and how the service is managed, and staff were described as kind, respectful and friendly. Some concerns were raised about checks on the quality of the service and about calls not always taking place at the agreed times.

Strengths noted
  • People and relatives said they were satisfied with the care provided and with how the service is run.
  • Staff were praised for being caring, respectful and friendly.
  • Recruitment checks were in place to help ensure only suitable staff were employed, and there were enough staff to meet people's needs.
  • The registered manager was described as open and transparent and as listening to people's views; people were protected from infection, abuse, neglect and discrimination.
Areas to improve
  • Quality assurance systems were not always carried out effectively, and surveys of people, staff and relatives were not gathered regularly enough to spot issues early.
  • Care plans did not always give detailed guidance on reducing risks to people's safety.
  • Staff did not always attend calls at the agreed times.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital3.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Emiran HealthCare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Emiran HealthCare is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 3.9 miles away. The local GP practice is NEWPORT PAGNELL MED.CTR., 1.1 miles away.

Nearest hospital · A&E
Milton Keynes Hospital · 3.9 mi
Nearest GP
NEWPORT PAGNELL MED.CTR. · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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