Emanuel Care Limited

Home care agency in Colchester, Essex

CQC GoodDementia
Address40 Dugard Avenue, Colchester, CO3 9EJ

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About

Emanuel Care Limited is a home care agency based in Colchester, Essex, which provides care and support in people's own homes. It is run by Alain and Jasmin Diaz, with their son Jastine, and the agency supports people who need extra help to stay independent while remaining in their own surroundings. Its services can be arranged on a short-term or long-term basis, and the agency works with people living with dementia, older people, younger adults, people with physical disabilities, sensory impairments and learning disabilities.

The Care Quality Commission has rated Emanuel Care Limited Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. Its report was published in 2019.

What inspectors found

CQC: Good

Report published 1 April 2019 · Last inspected 5 March 2019

Inspectors found that people receiving personal care in their own homes, and their relatives, were positive about the service. Staff were described as skilled, motivated and compassionate, consulted people about their needs, and encouraged them to make their own decisions. The service was rated good overall at its first inspection, after it registered in March 2018, and was found to be well run with systems for monitoring and improving quality.

Strengths noted
  • People and relatives said staff exceeded their expectations, including staying on when extra support was needed.
  • Staff helped people stay safe and acted promptly to prevent harm or abuse.
  • Care plans were tailored to each person, and staff responded well to changes in physical and mental health.
  • The service had systems to assess and monitor its work and to keep improving.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Emanuel Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Emanuel Care Limited is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 3 miles away. The local GP practice is AMBROSE AVENUE GROUP PRACTICE, 0.5 miles away, rated ‘Requires improvement’ by the CQC.

Nearest hospital · A&E
Colchester Hospital · 3 mi
Nearest GP · CQC Requires improvement
AMBROSE AVENUE GROUP PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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