Elsah Healthcare

Home care agency in Beckenham, Bromley

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3, 2 Thayers Farm Road, Beckenham, BR3 4LZ

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About

Elsah Healthcare is a domiciliary care provider based in Beckenham, Bromley. The agency delivers care and support to people in their own homes, including those living with dementia, older adults, younger adults with disabilities, and people with mental health or sensory support needs.

The Care Quality Commission rated Elsah Healthcare as Requires Improvement in its 2022 inspection. The agency was rated Good for Effective, Caring and Responsive services, though it received Requires Improvement ratings for Safe and Well-led domains.

What inspectors found

CQC: Requires improvement

Report published 24 June 2022 · Last inspected 25 April 2022

Elsah Healthcare provides home care to people in their own homes, and 14 people were using the service at the time of the inspection. People and their families described feeling safe and being treated well, and staff said they received training, supervision and support from managers. Inspectors also found that visit scheduling did not always meet requirements, that the service's own checks were not strong enough to catch this, and that some medication records were out of date.

Strengths noted
  • People and their families gave positive feedback about feeling safe and being treated kindly by staff.
  • Care plans reflected people's current needs and gave staff enough direction.
  • Staff received training, supervision and team meetings, and said managers were easy to approach.
  • Infection protection was in place, and the service had a system for recording and managing accidents and incidents.
Areas to improve
  • Staff were not always scheduled to attend visits as required.
  • The service's quality checks were not thorough enough to identify these problems and fix them promptly.
  • Some medication records were not kept current.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Elsah Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Elsah Healthcare is backed by a local NHS health network. The nearest A&E is University Hospital Lewisham, 3.2 miles away. The local GP practice is ELM HOUSE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital Lewisham · 3.2 mi
Nearest GP · CQC Good
ELM HOUSE SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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