Home care agency

Eleanor Nursing & Social Care Ltd - Lewisham Office

Home care agency in Lewisham

Eleanor Healthcare Group

Eleanor Nursing & Social Care Ltd - Lewisham Office

Home care agency in Lewisham

Operated by Eleanor Healthcare Group

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address347-349 Lee High Road, Lee, London, SE12 8RU

Do you run Eleanor Nursing & Social Care Ltd - Lewisham Office? Manage this listing free.

About

Eleanor Nursing & Social Care Ltd is a home care agency based in London that delivers care and support in people's own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It is part of the Eleanor Healthcare Group.

The Care Quality Commission rated Eleanor Nursing & Social Care Ltd as Requires Improvement in 2023. The inspection found the service Requires Improvement on safety and leadership, while rating it Good for effectiveness, caring, and responsiveness to people's needs.

What inspectors found

CQC: Requires improvement

Report published 23 June 2023 · Last inspected 28 February 2023

Inspectors found that people receiving personal care in their own homes from this agency said they felt secure with the carers who visited them. Staff were described as working well with other health and social care professionals, and medicines were handled safely, with risk assessments guiding how care was delivered. The report also identified a regulatory breach concerning the checks carried out on staff.

Strengths noted
  • People said they felt secure with their carers, and staff worked effectively with other health and social care professionals to meet people's health needs.
  • New carers completed an induction and were introduced to people before they started providing care.
  • Quality assurance audits and checks monitored the care provided, and there were systems for reporting incidents, with preventative measures and lessons learned recorded.
  • People were supported to make their own choices and keep control of their lives, with staff acting in the least restrictive way and in people's best interests.
Areas to improve
  • Checks had not been carried out on carers' right to live or work in the UK, or on their conduct in previous health and social care employment, which led to a breach of regulation relating to fit and proper persons.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Eleanor Nursing & Social Care Ltd - Lewisham Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Eleanor Nursing & Social Care Ltd - Lewisham Office is backed by a local NHS health network. The nearest A&E is University Hospital Lewisham, 1.3 miles away. The local GP practice is NIGHTINGALE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital Lewisham · 1.3 mi
Nearest GP · CQC Good
NIGHTINGALE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Eleanor Healthcare Group

Eleanor Nursing & Social Care Ltd - Lewisham Office is one of 30 services run by Eleanor Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 30 Eleanor Healthcare Group listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Eleanor Nursing & Social Care Ltd - Lewisham Office, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Eleanor Nursing & Social Care Ltd - Lewisham Office so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Eleanor Nursing & Social Care Ltd - Lewisham Office?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.