Home care agency
Eden Brook Home Care Ltd
Home care agency in Chelmsford, Essex
Eden Brook Home Care Ltd
Home care agency in Chelmsford, Essex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Eden Brook Home Care Ltd? Manage this listing free.
About
Eden Brook Home Care Ltd is a home care agency based in Chelmsford, Essex, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2023, with Good grades for being Safe, Effective, Caring and Responsive.
What inspectors found
CQC: GoodReport published 14 April 2023 · Last inspected 22 March 2023
New HQ, also known as Eden Brook Home Care, is a domiciliary agency supporting older people, people with physical disabilities and people living with dementia in their own homes; at inspection it was supporting 97 people with personal care. Inspectors found staff were recruited safely, there were enough staff to meet people's needs and preferences, infection control practice was effective and risk assessments guided care. The service rose from requires improvement to good, with the provider no longer in breach of regulations, though inspectors noted that improvements to oversight still need to be embedded and that some record keeping was informal.
- Staff were recruited safely and there were sufficient staff to support people consistently.
- Staff demonstrated effective infection prevention and control practice.
- Risk assessments were in place to guide staff, and the provider responded to risks around medication, incidents and accidents.
- The service worked well in partnership with other professionals, including the local hospice.
- Improvements to staff training and supervision records need to be embedded and sustained, and inspectors recommended a process to monitor new oversight systems.
- Some record keeping was unstructured and informal, which the provider has begun to address with an additional provider-level audit.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Eden Brook Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Eden Brook Home Care Ltd is backed by a local NHS health network. The nearest A&E is Broomfield Hospital, 2.8 miles away. The local GP practice is BEAUCHAMP HOUSE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Chelmsford
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Eden Brook Home Care Ltd, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Eden Brook Home Care Ltd?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.