ECL South Essex

Home care agency in Basildon, Essex

Operated by Essex Cares

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressWhitmore Way, Basildon, SS14 2NN

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About

ECL South Essex provides home care, delivering care and support in people's own homes from its office in Basildon, Essex. It aims to help people live as independently as possible and supports older people, adults with learning disabilities or autism, and people with sensory needs. Reablement is offered to those recovering from ill health, surgery or an accident, and dementia care is a particular focus. The agency also supports younger adults, people with mental health needs and people who misuse substances.

Its Inclusive Employment programme helps adults with learning disabilities or autism find and keep paid work. The Care Quality Commission rates the agency Good overall, with Outstanding for well-led and Good for safe, effective, caring and responsive care. The report was published in 2019.

What inspectors found

CQC: Good

Report published 26 February 2019 · Last inspected 13 December 2018

Inspectors rated this domiciliary care agency in Essex as good, a rating unchanged from the previous inspection. The service had recently taken on a new local authority contract, which roughly doubled the number of people it supported and brought in staff from another service. Short-term packages were the main type of support, and the report describes a well-trained, motivated staff team, safe medicines handling, and strong leadership with clear systems for quality and safety.

Strengths noted
  • Leadership and management were described as outstanding, with a focus on learning and improvement.
  • Staff were trained, committed and kind, and were supported by incentive schemes that aimed to retain them.
  • Safeguarding arrangements and the identification and management of risks were well developed.
  • People were involved in decisions about their care, and the service worked to keep their choice and control as high as possible.
Areas to improve
  • Inspectors made a recommendation about how mental capacity assessments are carried out.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — ECL South Essex will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

ECL South Essex is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.8 miles away. The local GP practice is MATCHING GREEN SURGERY, 0.3 miles away.

Nearest hospital · A&E
Basildon Hospital · 1.8 mi
Nearest GP
MATCHING GREEN SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Essex Cares

ECL South Essex is one of 5 services run by Essex Cares on AskBart. See how the group's services are rated and where it operates.

See all 5 Essex Cares listings →

Information last reviewed October 2026.

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