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About
ECare Community is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. It supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. Based in Colchester, Essex, it covers Clacton, Colchester and Tendring, with visits ranging from 30 minutes to 24-hour care.
Travel time is not deducted from visits, and carers log in and out of each call on a digital rostering system so visit length can be monitored. Requests to change visit times or days are accommodated as soon as possible, and issues are dealt with promptly once known. The agency is rated Good by the Care Quality Commission, with Good ratings across all five key questions (report published 2023).
What inspectors found
CQC: GoodReport published 29 September 2023 · Last inspected 5 September 2023
Inspectors found that people using this domiciliary care service, including those on its short-term reablement programme, felt safe and comfortable with staff, who were described as kind and respectful of people's independence. Risks were assessed and mitigated, incidents were reviewed and acted on, and staff were trained, inducted and supervised, with management seen as approachable. People and relatives reported no missed visits and felt able to raise concerns.
- Staff are described as kind and caring, and support people to keep their independence and confidence
- Risks to people are assessed, with measures in place to reduce them, and incidents are reviewed and acted on quickly
- Staff receive induction, regular supervision and training, and report feeling valued and supported by managers
- People and relatives reported no missed visits and felt comfortable raising concerns with management
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — ECare Community will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
ECare Community is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 1.5 miles away. The local GP practice is BEACON HOUSE MINISTRIES, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of ECare
ECare Community is one of 2 services run by ECare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Colchester
Information last reviewed October 2026.
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