Home care agency
EBS Instant Care LTD
Home care agency in Nottingham
EBS Instant Care LTD
Home care agency in Nottingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run EBS Instant Care LTD? Manage this listing free.
About
EBS Instant Care LTD is a home care agency based in Nottingham, Nottinghamshire. It delivers care and support to people in their own homes, supporting older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2019. It was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 19 July 2019 · Last inspected 17 May 2019
Inspectors found that people using this home care service and their families felt safe with the staff who supported them, and that staff were kind and respectful of people's privacy and dignity. People's meals, dietary needs and access to other health professionals were supported, and they had regular chances to talk about their care. However, the report found that risks to people's health and wellbeing were not always managed well, and that care plans and records were not always complete or kept up to date.
- People and their families felt safe with the staff who cared for them, and safeguarding systems and recruitment checks were in place.
- Staff followed infection control policies and procedures, which protected people from cross contamination.
- Staff treated people with kindness, and people's dignity and privacy were respected.
- People's dietary needs were recorded and they were supported with meals and to see other healthcare professionals.
- Risks to people's health and wellbeing were not always managed appropriately, and the provider's monitoring systems did not fully identify and manage all risks.
- Call times were unpredictable, and care plans did not always contain enough detail or reflect people's current needs.
- The service was described as disorganised, with some notifications not sent to CQC, and complaints were not always dealt with in a timely way.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — EBS Instant Care LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
EBS Instant Care LTD is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 0.9 miles away. The local GP practice is DERBY ROAD HEALTH CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Nottingham
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at EBS Instant Care LTD, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run EBS Instant Care LTD?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.