Care home

Durban House

Nursing home in Romsey, Hampshire

Durban House

Nursing home in Romsey, Hampshire

CQC Requires improvement42 bedsDementiaNursing
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address33 Woodley Lane, Woodley lane, Romsey, SO51 7JL
Beds42

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About

Durban House is a nursing care home in Romsey, Hampshire, providing care for 42 residents. The home offers nursing and dementia care, supporting older people, those living with dementia, and people with physical disabilities.

The Care Quality Commission rated Durban House as Requires Improvement in 2022. The home was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led practice.

What inspectors found

CQC: Requires improvement

Report published 17 November 2022 · Last inspected 5 October 2022

Inspectors found that the home, which was supporting 30 people at the time, provides person-centred care, and that staffing numbers were sufficient to meet people's needs. Medicines are handed out in a respectful way, cleanliness and infection control are well managed, and relatives said they felt listened to. The home has been rated as needing improvement at its last two inspections.

Strengths noted
  • Care is described as person-centred, with improvements noted since the previous inspection
  • Staffing levels were judged sufficient to meet people's needs
  • Medicines are given in an individual, respectful manner, and infection prevention and control practice is appropriate
  • Staff work with external professionals such as GPs, social workers and specialist nurses, and leaders were open with people after incidents
Areas to improve
  • Not all action taken after the previous inspection was enough to resolve earlier breaches, and governance systems need to be stronger
  • Risk assessment and mitigation remain an area of concern, and two new breaches were found relating to safe recruitment and safeguarding people from abuse
  • Medicines are not always given as planned, and the protocols for as-needed medicines lack detail and personalisation

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Older people (65+)
Physical disabilities

Food hygiene rating

Very good

Food Standards Agency · inspected July 2026

What's nearby

GP surgery0.7 miles
A&E: Southampton General Hospital4.9 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

60 recorded crimes in the local area (April 2026)

Top categories:

Violent crime25%
Shoplifting23%
Anti-social behaviour23%
Other theft8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Dementia careFees on request—
Nursing careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearCouncil rate (per week)
2024£1,203
2025£1,245

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Durban House is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 4.9 miles away. The local GP practice is ALMA ROAD SURGERY, 0.7 miles away.

Nearest hospital · A&E
Southampton General Hospital · 4.9 mi
Nearest GP
ALMA ROAD SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Romsey

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Carers Together in Hampshire

The Charity 's primary object is to relieve the stresses experienced by carers, as defined in the Carers (Recognition and Services) Act 1995, of people with physical, mental, or sensory impairment…

0.0 miles away · Source: Charity Commission (1197548)
Charity

Age Concern Romsey and District

The objectives of the charity were to promote the relief of elderly people in any manner which is deemed to be charitable within Romsey and surrounding parishes.

0.1 miles away · Source: Charity Commission (1056850)
Charity

Romsey Good Neighbours

To provide a community transport service for such of the inhabitants of Romsey, Ampfield and Braishfield, Hampshire who are in need of such service because of age, sickness or disability.

0.2 miles away · Source: Charity Commission (1119751)
Charity

Lordshill Community Association Cio

To providing a place for the local people to enjoy activities such as JuJitsu, wheelchair dancing, bridge, street dance, classes for the very young, lunch club for the older persons, art classes…

3.7 miles away · Source: Charity Commission (1161343)
Charity

The Dementia Care Hub

At The Dementia Care Hub CIO, we offer a programme of hub-based activities to support people living with dementia and the carers who support them. We operate in Hampshire, focusing on underserved…

4.4 miles away · Source: Charity Commission (1204216)
Charity

Age Concern Eastleigh

6.3 miles away · Source: Charity Commission (1207530)

Information last reviewed October 2026.

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