Home care agency

Dover

Home care agency in Dover, Kent

Dover

Home care agency in Dover, Kent

Operated by Meridian Community Care

CQC GoodDementia
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address1st Floor, 25 Castle Street, Dover, CT16 1PT

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About

Dover is a home care agency based in Dover, Kent, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions and sensory impairment.

Dover was rated Good by the Care Quality Commission in 2019, achieving Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 31 May 2019 · Last inspected 15 May 2019

Inspectors found that staff know the people they support well and build warm, positive relationships with them and their families. People took part in planning their care, which was assessed at the start and reviewed regularly, and staff helped people stay well and keep their independence. The service continued to meet the standard expected for a Good rating in all areas.

Strengths noted
  • Care plans give staff clear guidance on how people prefer their needs to be met, including support with eating and drinking.
  • There are enough staff, and they have the training and support they need to do their roles.
  • Staff are flexible and will take on practical extra tasks for people, such as collecting medicines from the pharmacy.
  • People, relatives and staff can contact the office for help, and management checks quality through audits and feedback, sharing lessons with staff.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital17.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Dover will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dover is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 17.4 miles away. The local GP practice is ST JAMES' SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 17.4 mi
Nearest GP · CQC Good
ST JAMES' SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Meridian Community Care

Dover is one of 2 services run by Meridian Community Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Meridian Community Care listings →

Information last reviewed October 2026.

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