Dorley House Residential Care Home, Eastbourne

Dorley House Residential Care Home

Residential care home in Eastbourne, East Sussex

Operated by St Michael's Care Homes

CQC Good33 bedsDementiaResidential
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address19-20 Bedfordwell Road, Eastbourne, BN21 2BG
Beds33

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About

Dorley House Residential Care Home is in Eastbourne, East Sussex, and has 33 registered beds, mostly in single rooms. Most rooms have an en-suite, and all have a call bell and television, with a private telephone point available on request. The home offers residential, dementia and respite care, and has provided these services for the past ten years.

The rooms are spread across three floors, and a lift gives access to every part of the building. Several lounges are dotted around the home, one of which is a large garden lounge that opens onto a substantial back garden and patio. The Care Quality Commission rated the home Good overall in its 2023 report, with Good grades for safe, effective, caring, responsive and well-led care.

What inspectors found

CQC: Good

Report published 2 June 2023 · Last inspected 15 May 2023

Inspectors found that people at Dorley House were supported to make their own choices, with staff acting in the least restrictive way and in people's best interests. Relatives gave positive feedback about the care their family members received, and inspectors saw friendly exchanges between staff and residents, with music and activities taking place through the day. The home was found to be clean and tidy, with designated housekeeping staff following a daily cleaning schedule.

Strengths noted
  • Medicines are given safely and as prescribed, following a recent review that led to improvements.
  • Staff understand how to recognise and report concerns and say managers support them to raise issues.
  • New staff complete an induction, and all staff receive one-to-one supervision, appraisals and regular staff meetings.
  • Managers and the provider carry out regular quality checks, supported by an improvement plan.
Areas to improve
  • The inspection was prompted by safeguarding concerns about care and the environment, although inspectors found no evidence that people were at risk from these.
  • A programme of redecoration was under way at the time of the visit.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia

Facilities

En-suite rooms
Garden
Lift
Multiple lounges

Food hygiene rating

Very good

Food Standards Agency · inspected June 2026

What's nearby

GP surgery800 m
A&E: Eastbourne District General Hospital0.9 miles
  • Set back from main road noise
  • Ambulance station about 550 m away
  • Fire station about 650 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Local crime statistics

603 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Anti-social behaviour29%
Public order8%
Shoplifting8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.

Care fee trajectory

Indicative weekly fee by year, against what East Sussex pays care homes.
YearCouncil rate (per week)
2024£893
2025£929

What East Sussex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dorley House Residential Care Home is backed by a local NHS health network. The nearest A&E is Eastbourne District General Hospital, 0.9 miles away. The local GP practice is ARLINGTON ROAD SURGERY, 0.5 miles away.

Nearest hospital · A&E
Eastbourne District General Hospital · 0.9 mi
Nearest GP
ARLINGTON ROAD SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Eastbourne

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern (Eastbourne Number 2) Limited

A wide range of activities, therpies, interests for older people. information and advice service, insurance, contractor call, welfare rights, day care, assisted bathing and catering all at the…

0.3 miles away · Source: Charity Commission (1101578)
Charity

Just Friends

Just Friends helps to combat the effects of loneliness in those who live alone, including carers. Just Friends organises social meetings, walking groups and a lunch each month in each branch. In…

0.4 miles away · Source: Charity Commission (1196623)
Charity

Berry Pomeroy Home for Elderly People

Runs and maintains a care home for elderly people.

0.6 miles away · Source: Charity Commission (1172097)
Charity

Care for the Carers

To improve the quality of carers' lives by helping the local community recognise and value the role of carers, and by enabling carers to access the services and support they require.

2.0 miles away · Source: Charity Commission (1074906)
Charity

Memory Lane-eastbourne

We provide social activities for people with dementia and their carers. Operating in Eastbourne and the surrounding areas. At present including singing, games, cinema, coffee morning, indoor…

2.3 miles away · Source: Charity Commission (1163541)
Charity

Eastbourne Dementia Action Alliance

The Charity was formed to help Eastbourne become a Dementia Friendly Town.

3.6 miles away · Source: Charity Commission (1177692)

Part of St Michael's Care Homes

Dorley House Residential Care Home is one of 2 homes run by St Michael's Care Homes on AskBart. See how the group's homes are rated and where it operates.

See all 2 St Michael's Care Homes listings →

Information last reviewed October 2026.

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