Home care agency

Doris Jones Limited

Home care agency in Westcliff-on-Sea, Southend-on-Sea

Doris Jones Limited

Home care agency in Westcliff-on-Sea, Southend-on-Sea

CQC OutstandingDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressGibraltar House, 531-541 London Road, Westcliff-on-sea, SS0 9LJ

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About

Doris Jones Limited is a home care agency based in Westcliff-on-Sea, Southend-on-Sea, Essex. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Quality Commission rated Doris Jones Limited Outstanding in 2019. The agency was rated Outstanding for Caring and Well-led, and Good for Safe, Effective and Responsive.

What inspectors found

CQC: Outstanding

Report published 23 August 2019 · Last inspected 25 June 2019

Inspectors rated this domiciliary care agency, which supported 71 people in their own homes at the time of the visit, as outstanding. People and their relatives described punctual, reliable and kind staff, and said that having the same carers regularly gave them reassurance. The report describes a service with strong leadership, supported staff and a focus on individual needs.

Strengths noted
  • People and relatives praised staff for being punctual, reliable, cheerful and kind.
  • Care was tailored to each person, and regular carers knew their needs well.
  • Leadership by an experienced registered manager was praised, and staff said they felt supported and valued.
  • Safe recruitment, training, medicines handling, infection control and consent were all found to be in place.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Doris Jones Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Doris Jones Limited is backed by a local NHS health network. The nearest A&E is Southend Hospital, 0.6 miles away. The local GP practice is THE VALKYRIE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 0.6 mi
Nearest GP · CQC Good
THE VALKYRIE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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