Bondcare

Donwell House

Nursing home in Washington, Sunderland

Operated by Bondcare

CQC Good63 bedsDementiaNursing
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWellgarth Road, District 2, Washington, NE37 1EE
Beds63

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About

Donwell House is a care home in Washington, Tyne and Wear, with 63 registered beds. Operated by Bondcare, it provides dementia, nursing and residential care for older people, including specialist support for those living with dementia. The home is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 August 2020 · Last inspected 4 August 2020

Inspectors found that Donwell House, which cares for up to 63 people including some living with dementia, had made clear progress since its previous inspection. Care planning and reviews had improved and were tailored to individuals' interests, and activities were described as meaningful and beneficial to wellbeing. Feedback on meals was consistently positive, and the leadership team had strengthened quality checks and built good links with community groups and external health and social care teams.

Strengths noted
  • Care plans and reviews reflect people's individual needs, interests and preferences
  • Activities are meaningful and have a positive effect on people's wellbeing
  • Quality assurance and audit processes are robust, and action plans are followed
  • Meal choice and quality are consistently praised, with positive mealtime interactions observed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing
Residential

Specialist care

Dementia
Older people (65+)

Facilities

En-suite rooms
Gardens

What's nearby

GP surgery800 m
A&E: Queen Elizabeth Hospital2.3 miles
Pub or bar100 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

273 recorded crimes in the local area (July 2026)

Top categories:

Violent crime30%
Anti-social behaviour24%
Criminal damage & arson11%
Shoplifting10%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Nursing careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.

Care fee trajectory

Indicative weekly fee by year, against what Sunderland pays care homes.
YearCouncil rate (per week)
2024£872
2025£919

What Sunderland council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Donwell House is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 2.3 miles away. The local GP practice is THE STEPHENSON MEDICAL PRACTICE, 0.5 miles away.

Nearest hospital · A&E
Queen Elizabeth Hospital · 2.3 mi
Nearest GP
THE STEPHENSON MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Washington

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Gateshead Older People's Assembly

Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…

3.6 miles away · Source: Charity Commission (1155832)
Charity

Gateshead Carers Association

We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…

4.3 miles away · Source: Charity Commission (1118942)
Charity

Age UK Gateshead Limited

Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…

4.7 miles away · Source: Charity Commission (702561)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

5.8 miles away · Source: Charity Commission (1051472)
Charity

Age UK Sunderland

Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…

5.9 miles away · Source: Charity Commission (1086995)
Charity

Age Concern South Tyneside

Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…

7.4 miles away · Source: Charity Commission (502623)

Part of Bondcare

Donwell House is one of 67 homes run by Bondcare on AskBart. See how the group's homes are rated and where it operates.

See all 67 Bondcare listings →

Information last reviewed October 2026.

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