Home care agency

Domiciliary Care Services (UK) Limited

Home care agency in Leicester

Domiciliary Care Services (UK) Limited

Home care agency in Leicester

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address28 Knighton Road, Leicester, LE2 3HH

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About

Domiciliary Care Services (UK) Limited is a home care agency based in Leicester, East Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, people with physical disabilities, mental health needs and sensory impairment.

The agency was rated Requires Improvement by the Care Quality Commission in 2024. It was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe practice and Well-led leadership.

What inspectors found

CQC: Requires improvement

Report published 23 January 2024 · Last inspected 14 November 2023

Inspectors found that everyday care is delivered by staff who people describe positively, with people and relatives saying they feel safe and that staff treat them with dignity and respect. Support is shaped around people's choices, and the provider works with other organisations and has safeguarding systems in place. Feedback from people and families about the service is mostly complimentary.

Strengths noted
  • People and relatives report feeling safe with the staff who support them
  • Staff are described as treating people with dignity and respect
  • Staff work in partnership with other organisations and services to meet people's needs
  • Feedback gathered through surveys and meetings is mostly positive, and staff feel supported and valued
Areas to improve
  • Medicines were not always managed safely, and some people were put at potential risk of harm, though no harm was found
  • Risk assessments and care plans were not always detailed or person-centred
  • Some of the provider's quality audits were not effective and had not identified the issues found

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery950 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Domiciliary Care Services (UK) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Domiciliary Care Services (UK) Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.5 miles away. The local GP practice is VICTORIA PARK HEALTH CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 1.5 mi
Nearest GP · CQC Good
VICTORIA PARK HEALTH CENTRE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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