Home care agency

Divine Health Services Limited

Home care agency in Bromsgrove, Worcestershire

Divine Health Services Limited

Home care agency in Bromsgrove, Worcestershire

CQC Requires improvementDementia
AddressUnit 59, Basepoint Business Centre, Isidore Road, Bromsgrove, B60 3ET

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About

Divine Health Services Limited is a home care agency based in Bromsgrove, Worcestershire, providing care and support in people's own homes. It focuses on dementia care and also supports older people, younger adults, people with physical disabilities, sensory impairment and learning disabilities. The agency says its trained carers and nurses provide skilled care and help with everyday tasks and other essential needs. It also runs a telephone line open 24 hours a day, seven days a week.

The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2022. It rates the agency Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.

What inspectors found

CQC: Requires improvement

Report published 28 June 2022 · Last inspected 7 April 2022

Inspectors visited a domiciliary care service supporting 23 people with personal care, including older and younger adults with dementia, physical disability, learning disability or sensory impairment. People said they felt safe and supported, staff understood how to protect people from harm, and risks were assessed with people involved in decisions. Staffing levels, medicines management, infection control, and care assessments were found to be in order, and people had choice and access to a complaints process.

Strengths noted
  • People reported feeling safe and supported by the staff who cared for them
  • The registered manager was approachable, responsive and checked that the service met people's needs
  • Medicines were managed safely and lessons were learnt and shared after incidents
  • People's care was assessed and reviewed with them or their relatives, and staff followed external healthcare advice
Areas to improve
  • Recruitment checks for overseas staff needed to be made more robust
  • The provider did not notify CQC of an office move until prompted

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital6.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Divine Health Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Divine Health Services Limited is backed by a local NHS health network. The nearest A&E is Alexandra Hospital, 6.6 miles away. The local GP practice is NEW ROAD SURGERY BROMSGROVE, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Alexandra Hospital · 6.6 mi
Nearest GP · CQC Good
NEW ROAD SURGERY BROMSGROVE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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