Dependable Home Care Services Limited

Home care agency in Worcester, Worcestershire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address61 Canada Way, Worcester, WR2 4XA

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About

Dependable Home Care Services Limited is a family-run home care agency based in St Johns, Worcester, providing care and support in people's own homes. Because its clients are local, the agency says it can offer a personal, family-style service and remain close by. Its hourly support is designed to help clients with daily tasks, and care planning is person-centred and tailored to each individual, so that people can continue living independently at home. The agency supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.

The agency was founded and is run by husband and wife Andrew and Fleur Ryder, who hold a social work degree and senior carer qualifications, and has been operating in social care for over 15 years. It is rated Good overall by the Care Quality Commission, with Good ratings across all five key questions (safe, effective, caring, responsive and well-led).

What inspectors found

CQC: Good

Report published 9 October 2023 · Last inspected 23 August 2023

Inspectors found that people receiving personal care in their own homes were supported by staff who were recruited with appropriate checks and trained to keep people safe. Staff said they felt supported, and relatives described staff as friendly, caring and reliable, with good communication from the registered manager. Inspectors also found that the registered manager provided clear oversight and welcomed feedback from people, relatives and staff.

Strengths noted
  • Staff were recruited with pre-employment checks in place, and staffing arrangements were found to meet people's needs.
  • Staff had safeguarding training and knew how to recognise and report abuse.
  • Medicines were supported by trained staff, and staff had infection control training and access to personal protective equipment.
  • The registered manager's systems for monitoring the quality and safety of the service were found to be effective.
Areas to improve
  • Concerns about staffing were received before the visit and prompted a focused review of the safe and well-led key questions.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital2.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Dependable Home Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dependable Home Care Services Limited is backed by a local NHS health network. The nearest A&E is Worcestershire Royal Hospital, 2.8 miles away. The local GP practice is ST JOHNS HOUSE SURGERY, 0.9 miles away.

Nearest hospital · A&E
Worcestershire Royal Hospital · 2.8 mi
Nearest GP
ST JOHNS HOUSE SURGERY · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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