Care home

Delph House

Residential care home in Wisbech, Norfolk

Delph House

Residential care home in Wisbech, Norfolk

Operated by 365 Care Homes

CQC Requires improvement22 bedsDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWisbech Road, Welney, Wisbech, PE14 9RQ
Beds22

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About

Delph House is a 22-bed residential care home in Wisbech, Cambridgeshire, providing care for older people and those with dementia. The home also supports younger adults under 65, people with physical disabilities, and those with sensory impairment.

The Care Quality Commission rated Delph House as Requires Improvement in 2023. The home was rated Good for effectiveness, caring and responsiveness, but Requires Improvement for safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 5 October 2023 · Last inspected 31 May 2023

Inspectors found the home was improving in many areas, and people and relatives gave broadly positive feedback, with staff described as kind. Medicines were mostly well managed, and the provider's leadership was open with inspectors about the challenges the service had faced. Some areas of everyday care still needed stronger practice.

Strengths noted
  • Residents and relatives praised the kindness of staff.
  • Medicines were mostly well managed.
  • Staff understood safeguarding procedures, and most knew how to identify and raise concerns.
  • The provider made management changes quickly and was open and honest with inspectors about the service's challenges.
Areas to improve
  • Safeguarding was not always managed robustly, and some incidents were not notified to the regulator at the time.
  • Staff did not always recognise a person's deteriorating health and act promptly, which the report links to language barriers and skill gaps. A more proactive approach was needed for people living with dementia.
  • People were not always supported to make their own choices in the least restrictive way, and staff showed limited understanding of the Mental Capacity Act.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery4.2 miles
Hospital18.0 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

275 recorded crimes in the local area (April 2026)

Top categories:

Violent crime41%
Anti-social behaviour18%
Criminal damage & arson8%
Vehicle crime7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Delph House is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 18 miles away. The local GP practice is FENLAND GROUP PRACTICE, 4.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Queen Elizabeth Hospital · 18 mi
Nearest GP · CQC Good
FENLAND GROUP PRACTICE · 4.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Wisbech

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Shedders and Fixers

Situated at Secret Garden Leisure near Wisbech our charity supports men and women, including members suffering from mental health or disability difficulties and help to prevent feelings of…

1.5 miles away · Source: Charity Commission (1210087)
Charity

Emneth Over 60s Friendship Club

We provide a fortnightly meeting in a safe and friendly environment for persons over 60 years of age. They enjoy interesting, stimulating activities as part of a group, currently aged 60 to 93…

2.7 miles away · Source: Charity Commission (1214455)
Charity

Age Concern Upwell and Outwell Luncheon Club

Luncheon club meet on alternate Tuesdays for lunch and fortnightly for afternoon tea and socialising. Meetings are held in the Upwell Methodist Church Hall

5.7 miles away · Source: Charity Commission (1082825)

Part of 365 Care Homes

Delph House is one of 5 homes run by 365 Care Homes on AskBart. See how the group's homes are rated and where it operates.

See all 5 365 Care Homes listings →

Information last reviewed October 2026.

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