Home care agency
Daisy Care Services
Home care agency in Rochester, Medway
Daisy Care Services
Home care agency in Rochester, Medway
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About
Daisy Care Services is a home care agency based in Rochester, Kent, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, with a particular focus on dementia care.
Daisy Care Services was rated Requires Improvement by the Care Quality Commission in its 2022 inspection. The agency was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 6 September 2022 · Last inspected 29 June 2022
Inspectors visited a small domiciliary care service providing personal care in people's own homes, where one person was using the service at the time. A relative gave positive feedback about the care their loved one received. Needs were assessed before people started using the service, care plans were described as detailed and person-centred, and people were supported to be as independent as possible and to direct their own care.
- Care records were detailed, person-centred and gave staff clear instructions
- People were encouraged to self-care and to lead their own care and support
- Safeguarding systems were effective, and staff were recruited safely
- A relative said their loved one had consistent support
- No audits of the quality of the service had taken place, and the monitoring systems were not robust enough to identify areas for improvement
- There were no risk assessments in place, so risks to people and staff had not been identified or managed
- Some staff had not always received relevant training, including training to meet people's assessed needs such as dementia
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
116 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Daisy Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Daisy Care Services is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 1.5 miles away. The local GP practice is APEX MEDICAL CENTRE, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Rochester
Information last reviewed October 2026.
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