Customized Community Support Ltd

Home care agency in Willenhall, Walsall

Not yet rated by CQCDementia
AddressWest Midlands House, Office S-5, Gipsy Lane, Willenhall, WV13 2HA

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About

Customized Community Support Ltd is a family-led home care agency based in Willenhall, Walsall, in the West Midlands. It provides care and support in people's own homes and says it is situated in the heart of Walsall and Wolverhampton. The agency supports adults over 18, including older people and people living with a health condition that requires assistance. Its listed care focus is dementia, and it also supports younger adults, people with physical disabilities, people with sensory impairments and people with learning disabilities.

The agency's services include personal care, help with meals and assistance with medication. It states that its staff are fully qualified and have DBS checks. Staff receive ongoing support and guidance, are encouraged to develop their own skills, and the agency says it welcomes feedback from clients and staff.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Customized Community Support Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Customized Community Support Ltd is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 2.2 miles away. The local GP practice is LOCKFIELD SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
New Cross Hospital · 2.2 mi
Nearest GP · CQC Good
LOCKFIELD SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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