CTRC CIC

Home care agency in West Drayton, Hillingdon

CQC GoodDementia
AddressNetwork House, 1 Bentinck Court, Bentinck Road, West Drayton, UB7 7RQ

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About

CTRC CIC is a home care agency that provides care and support in people's own homes, with dementia as a particular focus. It supports adults with a range of disabilities, including people with dementia, older people, younger adults under 65, and people with physical or learning disabilities.

The agency's stated aim is to help vulnerable adults live more independently. It offers daily assistance and help to take part in social, leisure and recreational activities in the community, as well as support with further education and employment. Its office is in West Drayton, Hillingdon. The Care Quality Commission rates CTRC CIC Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 4 July 2023 · Last inspected 11 June 2023

Inspectors found the service supports people with a learning disability and autistic people in their own homes with a focus on choice, independence and community life. Staff were described as knowing people well, communicating in ways that suit them, and involving them and their families in care planning. Staff were trained to recognise and report abuse, and the service worked well with other agencies to protect people.

Strengths noted
  • Staff focused on people's strengths and supported them to have meaningful daily lives and take part in local activities
  • Care plans reflected people's range of needs and their cultural needs were understood and respected
  • Staff communicated in ways that met individual needs and people were involved in planning their care
  • Improvements had been made since the last inspection, and the provider was found to be meeting the regulations

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — CTRC CIC will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

CTRC CIC is backed by a local NHS health network. The nearest A&E is Hillingdon Hospital, 1.1 miles away. The local GP practice is YIEWSLEY FAMILY PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Hillingdon Hospital · 1.1 mi
Nearest GP
YIEWSLEY FAMILY PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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