Crossways Healthcare Limited

Residential care home in Haywards Heath, West Sussex

CQC Good25 bedsResidential
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address2 Sunte Avenue, Lindfield, Haywards Heath, RH16 2AA
Beds25

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About

Crossways Healthcare Limited is a residential care home in Haywards Heath, West Sussex, providing care for older people aged 65 and over. The home is registered for up to 25 residents and offers both long-term residential placement and respite care for those needing a short stay.

The home was rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 15 August 2019 · Last inspected 18 July 2019

Inspectors found that staff treated people kindly, respectfully and with dignity, and that they knew people well, including their life histories and personal preferences. People and relatives described the owner and staff as caring, and the home aimed to feel comfortable and familiar, much like a person's own family home. Activities were tailored to individual needs, with particular attention to people living with dementia, and people were supported to keep up their interests and visit the local community.

Strengths noted
  • Relatives and people using the service consistently described staff and the owner as caring.
  • People had care plans they helped create and review, and staff communicated in ways suited to each person and sought their consent.
  • Regular activities met individual needs, with a focus on people living with dementia, and people were supported to maintain cultural interests and go out into the community.
  • Staff said they felt supported by the registered manager, and quality checks identified risks that were acted on quickly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Specialist care

Older people (65+)

What's nearby

GP surgery800 m
A&E: Princess Royal Hospital1.5 miles
  • Near a main road
  • Ambulance station about 600 m away
  • Fire station about 950 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

Local crime statistics

122 recorded crimes in the local area (April 2026)

Top categories:

Anti-social behaviour30%
Violent crime25%
Other theft11%
Shoplifting8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what West Sussex council pays.

Care fee trajectory

Indicative weekly fee by year, against what West Sussex pays care homes.
YearCouncil rate (per week)
2024£984
2025£1,033

What West Sussex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crossways Healthcare Limited is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 1.5 miles away. The local GP practice is LINDFIELD MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Royal Hospital · 1.5 mi
Nearest GP · CQC Good
LINDFIELD MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Haywards Heath

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Community Transport Sussex

Community Transport Sussex provides transport services and support to the residents & community groups across West Sussex and it's envirions, with the aim of relieving socail isolation and…

2.8 miles away · Source: Charity Commission (1165527)
Charity

Horsham University of the Third Age

The charity's object is the advancement of education and, in particular, the education of older people and those retired from full time work, by all means including associated activities conducive…

3.1 miles away · Source: Charity Commission (1054606)
Charity

Raise Your Voice

Raise Your Voice is a music project for vulnerable people living with dementia and their carers, based in the area around Lewes, East Sussex. Each session is run by two professional musicians,…

5.2 miles away · Source: Charity Commission (1191932)
Charity

Age Concern Hassocks & District

Social care for the older people of Hassocks and nearby villages along the South Downs. The day centre provides a freshly cooked three-course meal each weekday and a wide range of entertainment,…

5.5 miles away · Source: Charity Commission (1114153)
Charity

Befriended

Befriended provides a range of services aimed at combating loneliness and isolation amongst older people living in Mid Sussex. These include face to face befriending, telephone befriending,…

5.5 miles away · Source: Charity Commission (1175623)

Information last reviewed October 2026.

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