Crossroads Together from Carers Trust 4all
Crossroads Care Staffordshire
Home care agency in Stoke-on-trent
Operated by Crossroads Together from Carers Trust 4all
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Crossroads Care Staffordshire is a home care agency, operated under the Crossroads Together brand from Carers Trust 4all and based in Stoke-on-Trent. It is a local charity that supports unpaid carers and the people they look after, of all ages and with a range of disabilities, across Stoke-on-Trent and Staffordshire. Its stated aim is for every carer to be recognised and supported, with services that help them maintain their own health and wellbeing.
Parents and carers of a child with a disability, additional needs or complex needs can arrange care and support for a break from their caring role. The agency focuses on dementia care, and its client groups include older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. The Care Quality Commission rates it Requires Improvement overall, a rating published in 2019. It is graded Good for effective, caring and responsive care, and Requires Improvement for safe and well-led services.
What inspectors found
CQC: Requires improvementReport published 4 December 2019 · Last inspected 22 October 2019
Inspectors rated this domiciliary care agency in Staffordshire as requires improvement, down from good at its previous inspection. People told inspectors they felt safe, that there were enough staff, and that they were supported by caring staff who knew them well. Staff were described as respecting privacy and independence, and people were involved in decisions about their care.
- People said they felt safe, and safeguarding concerns were managed with lessons learned when things went wrong
- Staff were described as caring and knowing people well, with people supported to share their views
- People were happy with the support they received with eating and drinking, and the service worked with other agencies when needed
- The service met people's communication needs and investigated and responded to complaints
- Recruitment systems were not always robust, and risks to people were assessed but not consistently managed
- Medicine management systems needed strengthening
- Governance systems were not robust enough to identify areas for improvement, including medication and mental capacity assessment issues
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Crossroads Care Staffordshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Crossroads Care Staffordshire is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 2.9 miles away. The local GP practice is POTTERIES MEDICAL CENTRE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Crossroads Together from Carers Trust 4all
Crossroads Care Staffordshire is one of 27 services run by Crossroads Together from Carers Trust 4all on AskBart. See how the group's services are rated and where it operates.
See all 27 Crossroads Together from Carers Trust 4all listings →
More home care agencies near Stoke-on-trent
Information last reviewed October 2026.
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