Crisis North

Home care agency in Lancaster, Lancashire

Operated by Mr & Mrs Ryan Godwin

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressRoom 106, Mill 14, Whitecross Neighbourhood Centre, Quarry Road, Lancaster, LA1 3SE

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About

Crisis North is a family-run home care agency that provides care and support in people's own homes. Based in Lancaster, Lancashire, it supports adults with a range of care needs across the North West, with a particular focus on dementia.

Its person-centred approach offers flexible services tailored to each individual, covering many aspects of care and support. The agency is built on independence and respect, and recognises that mental ill-health can affect both the person receiving care and those close to them. Its client groups are people with dementia, older people aged 65 and over, younger adults under 65 and people with physical disabilities. The Care Quality Commission rates it Good overall, and Good for safe, effective, caring and responsive, with well-led rated Requires Improvement.

What inspectors found

CQC: Good

Report published 28 September 2023 · Last inspected 17 August 2023

Inspectors found that people felt safe with the care they received and that staff were kind and patient, encouraging people to build confidence and do more for themselves. People's choices were respected, and their support was designed around personal goals. Records, medicines systems and some quality checks were found to need further work.

Strengths noted
  • People said they felt safe with care staff, who had training in safeguarding and knew how to respond to risks.
  • Feedback from people and their relatives described staff as kind and caring.
  • Staff supported people to make their own choices and to take control of their lives, using the least restrictive approach.
  • People's care was planned around their aims and goals, and they had chances to give feedback on the service.
Areas to improve
  • Improvements were needed to medicines systems to support people's safe use of medicines.
  • Care records were not always detailed and did not always show people's involvement in their care.
  • The provider's quality assurance systems were not fully developed or embedded, which limited how well they supported high-quality care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital300 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Crisis North will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crisis North is backed by a local NHS health network. The nearest A&E is Royal Lancaster Infirmary, 0.2 miles away. The local GP practice is LANCASTER MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Lancaster Infirmary · 0.2 mi
Nearest GP · CQC Good
LANCASTER MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Mr & Mrs Ryan Godwin

Crisis North is one of 6 services run by Mr & Mrs Ryan Godwin on AskBart. See how the group's services are rated and where it operates.

See all 6 Mr & Mrs Ryan Godwin listings →

Information last reviewed October 2026.

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