Crest House Care Home

Residential care home in St Leonards On Sea, East Sussex

CQC Requires improvement21 bedsResidentialRespite
NeighbourhoodHigh Retirement CommunityGreen Surroundings
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address6-8 St Matthews Road, St Leonards On Sea, TN38 0TN
Beds21

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About

Crest House Care Home is a residential care home in St Leonards on Sea, East Sussex, offering residential and respite care for older people aged 65 and over. The home has 21 registered beds in a building converted for residential use, close to the sea and local amenities. Residents can keep as active or as quiet a routine as they prefer, with carers available at all hours. Activities include music and movement, nostalgia sessions, yoga, visiting entertainers and arts and crafts. Stays range from a few weeks to over a year, and short-term support is available for people leaving hospital who are not yet ready to return home.

The Care Quality Commission rated the home Requires Improvement overall in its 2023 report. Its key questions on safe, effective, caring and responsive care were rated Good, while well-led was rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 11 January 2023 · Last inspected 28 November 2022

Inspectors found that staff at this home for older adults, which had 14 residents at the time of the visit, were caring and treated people with respect, and that care plans were shaped together with the people they support. Families described a welcoming, close-knit atmosphere. Inspectors also found that the provider's internal checks did not consistently pick up problems, particularly those affecting the premises and medicines.

Strengths noted
  • Staff are described as caring, and the team reflects a person-focused culture set by the provider and registered manager.
  • Care plans are individual to each person and were developed in partnership with them.
  • Staff are recruited safely and receive training that matches residents' assessed needs.
  • Residents, relatives and staff have regular chances to give feedback and feel listened to by managers.
Areas to improve
  • Quality assurance systems did not always identify problems, and the provider needs stronger oversight so that risks to people are spotted and managed.
  • Audits covering the premises and medicines need improving.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential
Respite

Specialist care

Older people (65+)

Facilities

Activities programme

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery150 m
A&E: Conquest Hospital1.5 miles
Pub or bar250 m
  • Set back from main road noise
  • Fire station about 900 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

526 recorded crimes in the local area (July 2026)

Top categories:

Violent crime33%
Anti-social behaviour21%
Vehicle crime9%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.

Care fee trajectory

Indicative weekly fee by year, against what East Sussex pays care homes.
YearCouncil rate (per week)
2024£893
2025£929

What East Sussex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crest House Care Home is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 1.5 miles away. The local GP practice is SEDLESCOMBE HOUSE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Conquest Hospital · 1.5 mi
Nearest GP · CQC Good
SEDLESCOMBE HOUSE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in St Leonards On Sea

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Association of Carers

Supporting unpaid Carers in East Sussex to continue in their caring role by providing FREE, high-quality, volunteer-led services that encourage independence and reduce isolation. Services include…

0.8 miles away · Source: Charity Commission (1159551)
Charity

Ecr Foundation

Provides Day Care Service for the elderly in Hastings and Rye.Operates a Food Pantry in Hastings to support people in food poverty.Provides English lessons to refugees in Hasting and…

1.3 miles away · Source: Charity Commission (1212954)
Charity

Bexhill Senior Citizens Club

The Club provides a safe, warm and comfortable place for our Senior Citizens to meet, socialise and take part in physical and sedentary activities. The aim is to alleviate loneliness and isolation…

3.6 miles away · Source: Charity Commission (1209422)
Charity

Battle Area Community Transport

Provides regular bus services for the elderly, disabled and residents in rural Rother communities.

3.8 miles away · Source: Charity Commission (1071961)
Charity

Music for the Memory

Music for the Memory uses singing to bring together local people from all walks of life with any form of mild to moderate dementia together with their carers in a friendly and fun activity.

4.7 miles away · Source: Charity Commission (1178578)

Information last reviewed October 2026.

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