Creative Support Limited

Creative Support - Regency Court

Home care agency in Bromley

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address14 Mackintosh Street, Bromley, BR2 9GL

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About

Creative Support – Regency Court is a domiciliary care provider based in Bromley, Greater London. Part of Creative Support Limited, a not-for-profit organisation, it delivers care and support to people in their own homes. The agency works with older people, younger adults, and those with dementia, mental health needs or substance misuse support requirements.

The service was rated Good by the Care Quality Commission in 2021, receiving Good grades across all five key areas: safe, effective, caring, responsive and well-led. Creative Support – Regency Court is committed to person-centred support that promotes independence and wellbeing, working closely with clients, families and partner organisations to meet individual needs and aspirations.

What inspectors found

CQC: Good

Report published 2 November 2021 · Last inspected 27 April 2021

Inspectors found that Creative Support at Regency Court, an extra care housing scheme with 47 people receiving personal care at the time of the visit, offered support that people felt safe with. Staff understood safeguarding procedures, risks were assessed with management plans in place, and recruitment and staffing levels were considered adequate. Feedback described a positive working culture and responsive handling of complaints, with the service's overall rating improving from requires improvement to good.

Strengths noted
  • People said they felt safe with the support provided, and staff knew how to raise safeguarding concerns
  • Medicines were managed safely, and incidents and accidents were reported and followed up
  • People were involved in planning their care, and support reflected their individual needs and preferences
  • Feedback from people and staff about the registered manager and working culture was positive, and the provider acted on views gathered through surveys and spot-checks

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Substance misuse
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected December 2025

What's nearby

GP surgery0 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Creative Support - Regency Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Creative Support - Regency Court is backed by a local NHS health network. The nearest A&E is Princess Royal University Hospital, 1.8 miles away. The local GP practice is SOUTHBOROUGH LANE SURGERY, 0 miles away.

Nearest hospital · A&E
Princess Royal University Hospital · 1.8 mi
Nearest GP
SOUTHBOROUGH LANE SURGERY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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