Creative Support Limited

Creative Support - Coopers Court Extra Care Service

Home care agency in Tower Hamlets

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressCreative Support - Coppers Court Extra Care Service, 124 Eric Street, London, E3 4SW

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About

Creative Support – Coopers Court Extra Care Service is a home care agency based in London that delivers care and support to people in their own homes. The agency, operated by Creative Support Limited, a not-for-profit organisation, supports older people, younger adults and people living with dementia, physical disabilities, mental health conditions, learning disabilities, sensory impairment and eating disorders. The service is focused on promoting independence and wellbeing through person-centred support tailored to individual needs and goals.

Creative Support was rated Good by the Care Quality Commission in 2019 across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 29 August 2019 · Last inspected 10 July 2019

Inspectors rated this extra care service good in its first inspection after registration in July 2018. People reported being treated with respect and having a say in planning their care, and the report describes varied activities, well-planned care, sound support with eating and health, and enough staff to meet daily needs. Managers were described as understanding people's needs, with regular audits of care quality.

Strengths noted
  • People were treated with respect and could take part in planning their care and raise concerns.
  • A range of varied and interesting activities was available to people.
  • Medicines were handled safely, with regular checks of medicines and finances.
  • Staff acted in line with the principles of choice and least restrictive practice, and worked with the local authority where people lacked capacity for major decisions.
Areas to improve
  • Missing persons profiles lacked some key information the police would ask for, although that information was held elsewhere.
  • Systems for monitoring the checking of equipment were insufficient.
  • The service was working to reduce its reliance on agency staff and recruit more full-time care workers.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Creative Support - Coopers Court Extra Care Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Creative Support - Coopers Court Extra Care Service is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 1.1 miles away. The local GP practice is HARLEY GROVE MEDICAL CTR., 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal London Hospital · 1.1 mi
Nearest GP · CQC Good
HARLEY GROVE MEDICAL CTR. · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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