Creative Care Limited
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Creative Care Limited is a home care agency based in Leicester, providing care and support in people's own homes, with a particular focus on dementia. It says it supports people living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. Support can include health-related needs, help with housework, getting out and about, and companionship.
Each client's needs and preferences are discussed first, and a personal support plan is drawn up that can be changed over time. A dedicated care team is assigned, and carers are matched to clients so that a trusting relationship can develop. The agency is rated Good by the Care Quality Commission overall, with Good ratings for safe, effective, caring and responsive, and Requires Improvement for well-led (report published 2023).
What inspectors found
CQC: GoodReport published 22 March 2023 · Last inspected 15 March 2023
Inspectors found that staff are well prepared before working alone with people, and that visits generally start on time, last the allotted period and can be adjusted flexibly. Relatives described staff as caring and warm, and staff adapt how they communicate so people can understand them. The provider and registered manager set out a clear direction for the service and encourage reflection and learning.
- Recruitment is safe, and new staff complete induction and training and shadow experienced colleagues before lone working.
- People know which staff are coming to their visits, and staff arrive on time, stay the agreed length and respond flexibly to families.
- Staff are seen as caring and kind, and people are supported in a person-centred way with choice and control over their lives.
- Staff feel respected and supported, and people and relatives are involved in care planning and kept informed of changes, accidents and incidents.
- Systems to assess and monitor the quality of the service need to be put in place and made effective.
- People and relatives who contact the service need to receive a more timely response.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Creative Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Creative Care Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.2 miles away. The local GP practice is COSSINGTON PARK SURGERY, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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