Craghall Residential Home

Residential care home in Newcastle upon Tyne

Operated by Wellburn Care Homes

CQC Good38 bedsResidential
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressCraghall Care Home, Matthew Bank, Jesmond, Newcastle Upon Tyne, NE2 3RE
Beds38

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About

Craghall Residential Home is a 38-bed residential care home in Newcastle upon Tyne. It is one of a number of care homes operated across the North East of England. The home was rated Good overall by the Care Quality Commission, with Good grades for safety, effectiveness, care and leadership, and an Outstanding rating for responsiveness.

The home provides residential care for older adults in the Newcastle area.

What inspectors found

CQC: Good

Report published 12 August 2021 · Last inspected 13 July 2021

Inspectors found that Craghall Residential Home, which cares for up to 38 older people including some living with dementia, provides safe, person-centred support. Staff were described as kind and trustworthy, with safeguarding training in place, sufficient trained staff, and a welcoming, cheerful atmosphere. Management was seen as approachable, and people, relatives and staff had ways to share their views.

Strengths noted
  • People trusted staff and described them as kind, caring and supportive
  • Medicines were handled safely and people received a varied diet
  • Staff recruitment checks were robust and staffing levels met assessed needs
  • Quality assurance systems were in place and communication with people and staff was effective

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Facilities

Communal Lounge
Gardens

What's nearby

GP surgery650 m
A&E: The Royal Victoria Infirmary1.6 miles
Pub or bar350 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

1,012 recorded crimes in the local area (April 2026)

Top categories:

Violent crime25%
Anti-social behaviour22%
Shoplifting20%
Other theft6%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Newcastle upon Tyne council pays.

Care fee trajectory

Indicative weekly fee by year, against what Newcastle upon Tyne pays care homes.
YearCouncil rate (per week)
2024£911
2025£983

What Newcastle upon Tyne council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Craghall Residential Home is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.6 miles away. The local GP practice is JESMOND HEALTH PARTNERSHIP, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 1.6 mi
Nearest GP · CQC Good
JESMOND HEALTH PARTNERSHIP · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Newcastle upon Tyne

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Gateshead Limited

Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…

1.3 miles away · Source: Charity Commission (702561)
Charity

Gateshead Carers Association

We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…

1.7 miles away · Source: Charity Commission (1118942)
Charity

Gateshead Older People's Assembly

Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…

2.4 miles away · Source: Charity Commission (1155832)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

3.4 miles away · Source: Charity Commission (1051472)
Charity

Age UK Newcastle and North Tyneside

To improve the quality of life for older people

7.1 miles away · Source: Charity Commission (1049527)
Charity

Age Concern South Tyneside

Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…

7.7 miles away · Source: Charity Commission (502623)

Part of Wellburn Care Homes

Craghall Residential Home is one of 14 homes run by Wellburn Care Homes on AskBart. See how the group's homes are rated and where it operates.

See all 14 Wellburn Care Homes listings →

Information last reviewed October 2026.

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