Continuity Healthcare Services Private Limited

Home care agency in Nuneaton, Warwickshire

Operated by Continuity Healthcare Services

CQC Requires improvementDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address5 Henley Close, Nuneaton, CV11 6HF

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About

Continuity Healthcare Services Private Limited is a home care agency based in Nuneaton, Warwickshire, that provides care and support in people's own homes. Its main care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its clients include private individuals as well as local councils and other organisations.

The agency says its support ranges from occasional visits for companionship and light household cleaning to daily help with washing, dressing and meals. Packages are tailored to each person's needs, and the agency describes its aim as keeping the level of care consistent. Its service is designed to help vulnerable adults live independently at home with individual support. The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report, with the same rating for the safe, effective, caring, responsive and well-led key questions.

What inspectors found

CQC: Requires improvement

Report published 19 January 2023 · Last inspected 13 December 2022

Inspectors found the provider had improved training, checks and processes since the previous inspection, and staff were said to be enough to cover scheduled care calls. Medicines were given by trained staff and recorded, though recording of as-required and patch medicines needed work. Governance systems were still not fully embedded, and people's decision-making, capacity and best-interests processes were not clearly applied in practice.

Strengths noted
  • Staff training has improved, including recognising signs of abuse and giving medicines safely
  • Trained staff administer people's medicines, with paperwork kept to record each dose
  • People and staff said there were enough staff to attend scheduled care calls
  • Processes, procedures and quality checks have been improved since the last inspection
Areas to improve
  • Some people said staff sometimes arrived late, and communication about delays could be better
  • Governance systems were not fully established and did not always identify areas needing improvement
  • Records for as-required medicines and patch administration needed to be improved

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Continuity Healthcare Services Private Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Continuity Healthcare Services Private Limited is backed by a local NHS health network. The nearest A&E is George Eliot Hospital, 2.4 miles away. The local GP practice is THE GRANGE MEDICAL CENTRE, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
George Eliot Hospital · 2.4 mi
Nearest GP · CQC Good
THE GRANGE MEDICAL CENTRE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Continuity Healthcare Services

Continuity Healthcare Services Private Limited is one of 3 services run by Continuity Healthcare Services on AskBart. See how the group's services are rated and where it operates.

See all 3 Continuity Healthcare Services listings →

Information last reviewed October 2026.

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