Home care agency

Connect and Care

Home care agency in Salisbury, Wiltshire

Connect and Care

Home care agency in Salisbury, Wiltshire

Operated by Umoya Trust (UK)

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressFloor 3- Cross Keys House, 22 Queens Street, Salisbury, SP1 1EY

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About

Connect and Care is a home care agency that provides care and support in people's own homes. Its office is in Salisbury, Wiltshire, in South West England. The agency focuses on dementia care and also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.

The Care Quality Commission rated Connect and Care Good overall in its report published in 2021. The agency was also rated Good for each of the five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 16 August 2021 · Last inspected 9 July 2021

Inspectors found that Connect and Care, a domiciliary care service in the Salisbury area supporting four people at home, delivered care that was generally well regarded. Care plans were tailored to each person, with life histories and preferences recorded, and staff were described as a regular team who were trained and supported. People said they felt safe and were treated with kindness and dignity, and the report describes the service as well managed.

Strengths noted
  • Staff were trained to recognise and act on safeguarding concerns, and people said they felt safe.
  • Medicines were handled safely, with staff trained in medicines management and administration.
  • Care and support plans were individualised and drew on people's life histories, preferences and abilities.
  • People described staff as kind and caring, and their dignity and privacy were respected.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Connect and Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Connect and Care is backed by a local NHS health network. The nearest A&E is Salisbury District Hospital, 1.7 miles away. The local GP practice is THREE CHEQUERS MEDICAL PRACTICE, 0.2 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Salisbury District Hospital · 1.7 mi
Nearest GP · CQC Outstanding
THREE CHEQUERS MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Umoya Trust (UK)

Connect and Care is one of 2 services run by Umoya Trust (UK) on AskBart. See how the group's services are rated and where it operates.

See all 2 Umoya Trust (UK) listings →

Information last reviewed October 2026.

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