Home care agency

Compassionate Care Team Ltd

Home care agency in Retford, Nottinghamshire

Compassionate Care Team Ltd

Home care agency in Retford, Nottinghamshire

CQC GoodDementia
Address35 Bridgegate, Retford, DN22 7UX

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About

Compassionate Care Team Ltd is a home care agency based in Retford, Nottinghamshire, delivering care and support to people in their own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, sensory impairment and learning disabilities. It provides daily and weekly assistance tailored to individual need, including help with daily living activities and ongoing support during recovery or rehabilitation.

Compassionate Care Team Ltd was rated Good by the Care Quality Commission in 2019, with Good grades for safety, effectiveness, caring and leadership. The agency is run by its director, who has over two decades' experience in older adult and palliative care, and has worked across primary care, district nursing and home care management.

What inspectors found

CQC: Good

Report published 17 September 2019 · Last inspected 14 August 2019

Inspectors found the domiciliary care agency kept people safe, with sound medicines handling, safe recruitment and enough staff to meet needs. Staff were described as training well, and people said they were treated with kindness and felt listened to, with their privacy and dignity respected. Some people had not had recent care plan reviews, and care plans needed more detail on likes, dislikes and life history, while some people were frustrated by a new electronic system.

Strengths noted
  • Safeguarding, risk management and medicines handling were in place and safely managed
  • People described the regular staff team as caring and kind, and the provider as having their interests at heart
  • Staff had received the training they needed and leadership was described as visible and approachable
  • Improvements since the last inspection meant the provider was no longer in breach of regulations
Areas to improve
  • Some people had not had their care plans reviewed recently
  • Care plans needed more information about people's likes, dislikes and personal history
  • Some people were frustrated with the new electronic care system and felt they lacked access to their information

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital6.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Compassionate Care Team Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Compassionate Care Team Ltd is backed by a local NHS health network. The nearest A&E is Bassetlaw Hospital, 6.8 miles away. The local GP practice is RIVERSIDE HEALTH PARTNERSHIP, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Bassetlaw Hospital · 6.8 mi
Nearest GP · CQC Good
RIVERSIDE HEALTH PARTNERSHIP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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