Home care agency

Community Support Services Micare

Home care agency in Oakham, Rutland

Community Support Services Micare

Home care agency in Oakham, Rutland

CQC OutstandingDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSuite 7, Unit 16a, Oakham Enterprise Park, Ashwell Road, Oakham, LE15 7TU
Registered managerSusan Jane Giddens and Tammy Elizabeth Thurley

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About

Community Support Services Micare is a home care agency based in Oakham, East Midlands, providing domiciliary care and support in people's own homes. The agency has a particular focus on dementia and supports older people aged 65 and over, younger adults under 65, and people living with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.

The agency was rated Outstanding by the Care Quality Commission in 2023. It received Outstanding grades for responsiveness and leadership, and Good grades for safety, effectiveness and caring.

What inspectors found

CQC: Outstanding

Report published 31 March 2023 · Last inspected 12 January 2023

Inspectors found that the service, a short-term integrated health and social care provider for people recovering from a crisis or discharge, gave exceptionally responsive, person-centred care that helped people regain independence. Feedback from people and relatives was very positive, staff were described as taking pride in their roles, and people were treated with kindness, privacy and respect for their independence. The service received an overall rating of outstanding at its first inspection.

Strengths noted
  • Care was personalised and holistic, with plans focused on helping people regain as much independence as possible.
  • Staff were trained in safeguarding and medicines, and risks were assessed and managed with clear measures in place.
  • Leaders and staff used systems that supported people to stay at home and re-engage with their communities.
  • Staffing was reviewed daily and infection control and PPE supplies were found to be adequate.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.7 miles
Hospital18.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Community Support Services Micare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Community Support Services Micare is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 18.1 miles away. The local GP practice is OAKHAM MEDICAL PRACTICE, 1.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Leicester Royal Infirmary · 18.1 mi
Nearest GP · CQC Good
OAKHAM MEDICAL PRACTICE · 1.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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