Home care agency

Community Response Team South East

Home care agency in Havant, Hampshire

Hampshire County Council

Community Response Team South East

Home care agency in Havant, Hampshire

Operated by Hampshire County Council

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressPublic Service Plaza, Civic Centre Road, Havant, PO9 2AX
Registered managerSara Louise Plested

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About

Community Response Team South East is a service operated by Hampshire County Council that provides dementia care and support to older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or substance misuse issues. The service was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 1 June 2023 · Last inspected 12 May 2023

Inspectors found that people using this short-term support service in their own homes spoke positively about it and felt it met their individual needs. Staff were described as respectful and kind, and people were helped to regain independence with eating and drinking. The report also says people were supported to make their own choices and to take part in decisions about their care.

Strengths noted
  • People said the service responded effectively to their individual needs.
  • Safeguarding systems were in place, staffing levels were sufficient, and infection control procedures were followed.
  • Staff were well trained and worked well with a range of health and social care professionals to achieve good outcomes.
  • Staff understood the importance of privacy, dignity and independence, and people's communication needs were met.
Areas to improve
  • Inspectors recommended that the provider take action to ensure records show that risks linked to people's health conditions were managed safely.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected July 2025

What's nearby

GP surgery800 m
Hospital3.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Community Response Team South East will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Community Response Team South East is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 3.8 miles away. The local GP practice is HOMEWELL CURLEW PRACTICE, 0.5 miles away.

Nearest hospital · A&E
Queen Alexandra Hospital · 3.8 mi
Nearest GP
HOMEWELL CURLEW PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Hampshire County Council

Community Response Team South East is one of 16 services run by Hampshire County Council on AskBart. See how the group's services are rated and where it operates.

See all 16 Hampshire County Council listings →

Information last reviewed October 2026.

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