Home care agency
Community Response Team North
Home care agency in Basingstoke, Hampshire
Hampshire County Council
Community Response Team North
Home care agency in Basingstoke, Hampshire
Operated by Hampshire County Council
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About
Community Response Team North is a home care agency run by Hampshire County Council, based in Basingstoke. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and substance misuse issues.
The agency was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 August 2019 · Last inspected 3 June 2019
Inspectors found that people using this short-term reablement and personal care service, which supports people leaving hospital in the Alton, Bordon and Aldershot areas, received good everyday care. People and relatives told inspectors they were happy with the support and had built positive relationships with care staff. Staff were described as treating people with dignity and respect and protecting their privacy.
- Medicines were managed safely, in line with good practice, where people needed help with them.
- Personalised risk assessments, covering both personal and environmental risks, gave staff clear guidance to reduce risks.
- Care records focused on people's strengths and independence, and people were supported to review their progress regularly.
- Staff understood how to keep people safe and how to raise concerns, and the service had clear safeguarding systems, with a clear management structure in which staff felt supported and valued.
- Oversight of staff training was not always effective, so not all staff completed their training within the provider's own timescales. The report says that immediate action was taken after this was raised.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Community Response Team North will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Community Response Team North is backed by a local NHS health network. The nearest A&E is Basingstoke and North Hampshire Hospital, 2.1 miles away. The local GP practice is CHINEHAM MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Hampshire County Council
Community Response Team North is one of 16 services run by Hampshire County Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Basingstoke
Information last reviewed October 2026.
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