Akari Care Limited
Comfort House
Care home in Newcastle upon Tyne
Operated by Akari Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Comfort House is a 42-bed care home in Newcastle upon Tyne, operated by Akari Care Limited. The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led, based on the most recent inspection in 2020.
The home provides residential care and support to older people. Families considering Comfort House should discuss their priorities and preferences with the home directly to understand how it can meet their loved one's needs.
What inspectors found
CQC: GoodReport published 12 February 2020 · Last inspected 14 January 2020
Inspectors found that Comfort House, which can house up to 42 people, is run in a welcoming, friendly way, with staff described as kind and caring. Medicines were generally managed safely, the home was clean and tidy, and people and relatives said they felt safe and that the registered manager was approachable. Staff training, recruitment, staffing levels and activities were all found to be suitable, and the service has improved since its previous 'requires improvement' rating to 'good'.
- Care and kindness shown by staff, with a welcoming and friendly atmosphere
- Clean, tidy environment with good infection control practice
- Suitable staff training, recruitment and support, with call bells answered quickly
- Open and approachable registered manager, and people and relatives feel included in how the service is run
- Storage of medicines needs to be improved
- Some areas of the building need updating, which is planned within six months
- Dining experience on the upper floors was not as good as on the ground floor; this was addressed straight away
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Good
Food Standards Agency · inspected July 2026
What's nearby
- Set back from main road noise
- Fire station about 450 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsPlentiful
- TakeawaysAmple
Local crime statistics
1,012 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Newcastle upon Tyne council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £911 |
| 2025 | £983 |
What Newcastle upon Tyne council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort House is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 3.5 miles away. The local GP practice is DENTON PARK MEDICAL GROUP, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Newcastle upon Tyne
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Gateshead Limited
Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…
Gateshead Carers Association
We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…
Gateshead Older People's Assembly
Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…
The North Tyneside Carers Centre
The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…
Age UK Newcastle and North Tyneside
To improve the quality of life for older people
Age Concern South Tyneside
Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…
Part of Akari Care
Comfort House is one of 32 homes run by Akari Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Newcastle upon Tyne
Information last reviewed October 2026.
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