Home care agency
Comfort Call West Yorkshire
Home care agency in Bradford
City and County Healthcare Group
Comfort Call West Yorkshire
Home care agency in Bradford
Operated by City and County Healthcare Group
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Comfort Call West Yorkshire is a home care agency based in Bradford, providing care and support to people in their own homes. Run by City and County Healthcare Group, it supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.
The agency was rated Good by the Care Quality Commission in 2020, achieving Good across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 10 March 2020 · Last inspected 13 February 2020
Inspectors judged Comfort Call – Kirklees, a home care agency supporting 138 people in their own homes, as good at its planned inspection, an improvement on its earlier requires-improvement rating. People and relatives reported being happy with their care, with staff described as knowing them well and being kind. Inspectors found systems for recruitment, training, safeguarding, medication and health and safety were safe and effective, and that care plans were personalised and needs assessed before people started.
- Improvements since the last inspection, with the service seen as more responsive and offering more consistent staff
- Positive feedback from people and relatives about staff being kind, compassionate and knowing them well
- Safe, effective systems for recruitment, training, safeguarding, medication and health and safety
- Electronic systems giving better management oversight, with accidents, incidents and complaints responded to quickly
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Comfort Call West Yorkshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort Call West Yorkshire is backed by a local NHS health network. The nearest A&E is Bradford Royal Infirmary, 3.7 miles away. The local GP practice is TONG MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Comfort Call West Yorkshire is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Bradford
Information last reviewed October 2026.
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