Home care agency
Comfort Call - Monica Court
Home care agency in Manchester, Salford
City and County Healthcare Group
Comfort Call - Monica Court
Home care agency in Manchester, Salford
Operated by City and County Healthcare Group
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run Comfort Call - Monica Court? Manage this listing free.
About
Comfort Call - Monica Court is a home care agency operated by City and County Healthcare Group, based in Manchester. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
The agency was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 November 2022 · Last inspected 20 October 2022
Inspectors found Comfort Call Monica Court, an extra care scheme in Salford, provides safe, person-centred care, with staff who were trained in safeguarding and felt supported by management. Risks were assessed, care plans gave staff the information they needed, and medicines were managed safely. The service's rating moved from requires improvement to good after this focused inspection of safe and well-led.
- Staff were trained in safeguarding and people said they trusted staff to keep them safe
- Recruitment checks were robust and medicines were managed safely
- Governance systems and regular audits monitored the standard of care
- Staff described the registered manager and management team as supportive, with person-centred values evident in care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Comfort Call - Monica Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort Call - Monica Court is backed by a local NHS health network. The nearest A&E is Salford Royal, 0.6 miles away. The local GP practice is ST ANDREWS MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Comfort Call - Monica Court is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Manchester
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Comfort Call - Monica Court, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Comfort Call - Monica Court?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.