CO9 Senior Homehelp Limited
Home care agency in Halstead, Essex
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About
CO9 Senior Homehelp Limited is a family-run home care agency based in Halstead, Braintree, Essex. It provides care and support in people's own homes and has more than 25 years of experience. Its particular focus is dementia, and it supports older people, adults under 65 and people living with dementia. Services can include personal care, meal preparation, shopping, help around the house, help with pets, medication assistance and social activities. The agency works closely with each person and their family to arrange support.
The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring and responsive services. Its well-led rating is Requires Improvement. The report was published in 2023.
What inspectors found
CQC: GoodReport published 23 February 2023 · Last inspected 3 February 2023
Inspectors found that people receive personal care in their own homes from staff described as compassionate and committed, with unhurried care that is tailored to individual wishes and aims to keep people independent. Feedback from people and those close to them was consistently favourable, and staff were seen as skilled, including when supporting people living with dementia. The registered manager was described as dedicated to the service and its local area.
- People and those close to them gave consistently favourable feedback about the service.
- Staff were described as compassionate, committed and skilled, including in supporting people living with dementia.
- The registered manager engaged well with people and their families and dealt with concerns quickly.
- Staff worked with people and their families to manage risks, helped limit the spread of infection, and supported people to eat and drink in ways that suited them.
- Some management systems, including recruitment records, needed strengthening so the service could show it was managed safely, and inspectors recommended seeking best-practice guidance.
- Medication care plans needed improving, and inspectors made a recommendation about this.
- Care plans were still being developed to better show that people receive a person-centred service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — CO9 Senior Homehelp Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
CO9 Senior Homehelp Limited is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 11.4 miles away. The local GP practice is THE ELIZABETH COURTAULD SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Halstead
Information last reviewed October 2026.
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