Cliffdale Rest Home care home, Shrewsbury

Cliffdale Rest Home

Residential care home in Shrewsbury, Shropshire

CQC Good27 bedsDementiaResidential
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressShrewsbury Road, Pontesbury, Shrewsbury, SY5 0QD
Beds27

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About

Cliffdale Rest Home is a 27-bed residential care home in Shrewsbury, Shropshire. The home is rated Good by the Care Quality Commission, with Good grades for Safety, Effectiveness, Caring and Responsiveness. The Well-led key question was rated Requires Improvement in the 2020 inspection report.

The home provides residential care for older people and those who need personal care support.

What inspectors found

CQC: Good

Report published 28 April 2020 · Last inspected 3 March 2020

Inspectors visited Cliffdale, a residential care home for older people with capacity for 27 and 22 residents at the visit, and rated it good, up from requires improvement at the previous inspection. People were said to receive their medicines as prescribed, be protected from abuse by trained staff, and be supported with a balanced diet they valued. Staff were described as having the training they needed, and people were treated kindly and encouraged to keep their independence, including going out into the community.

Strengths noted
  • Staff were trained to protect people from abuse and had the skills their roles required
  • Medicines were given as prescribed and people's health care needs were supported with other professionals
  • People said they enjoyed the food and were supported to eat a balanced diet
  • Care plans were personalised and people's relationships and interests were actively promoted
Areas to improve
  • Governance systems had not ensured the building met all health and safety regulations, and the provider needs to improve how it maintains compliance

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia

Facilities

Activities programme
Laundry service

Food hygiene rating

Very good

Food Standards Agency · inspected March 2026

What's nearby

GP surgery300 m
A&E: Royal Shrewsbury Hospital5.7 miles
Pub or bar300 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

185 recorded crimes in the local area (April 2026)

Top categories:

Violent crime48%
Shoplifting14%
Criminal damage & arson9%
Drugs6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Shropshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Shropshire pays care homes.
YearCouncil rate (per week)
2024£900
2025£928

What Shropshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Cliffdale Rest Home is backed by a local NHS health network. The nearest A&E is Royal Shrewsbury Hospital, 5.7 miles away. The local GP practice is PONTESBURY & WORTHEN MEDICAL PRACTICE, 0.2 miles away.

Nearest hospital · A&E
Royal Shrewsbury Hospital · 5.7 mi
Nearest GP
PONTESBURY & WORTHEN MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Shrewsbury

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Shropshire Telford & Wrekin

Providing services of a practical nature such as help in the home, gardening, diy, social day centres, pub lunch clubs, advice and information, advocacy, befriending, dementia drop in and respite…

0.1 miles away · Source: Charity Commission (1090445)
Charity

Greenacres Day Centre

Provide social care for frail , socially isolated older people

0.6 miles away · Source: Charity Commission (1067420)
Charity

Reabrook Day Centre

Day centre care for the elderly

0.6 miles away · Source: Charity Commission (1041339)
Charity

St Giles Day Centre

The object of the Centre shall be to promote the relief of the aged in any manner which now is or hereafter may be deemed by law to be charitable within St Giles and the surrounding area

1.2 miles away · Source: Charity Commission (1064096)
Charity

Age Concern Shrewsbury

The charity provides minibus transport, complete with drivers, at low cost, along with their replacement, insurance, maintenance etc. 1) To Age Concern Shrops, Telford & Wrekin for their eight day…

2.1 miles away · Source: Charity Commission (513269)
Charity

Armdale Day Centre

To provide a wide variety of services to one of the eight day centres in Shrewsbury run by Age UK Shropshire, Telford & Wrekin, held weekly.

3.6 miles away · Source: Charity Commission (1057548)

Information last reviewed October 2026.

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