Home care agency

Civicare (Beds Herts & Bucks) Ltd

Home care agency in Dunstable, Central Bedfordshire

Civicare (Beds Herts & Bucks) Ltd

Home care agency in Dunstable, Central Bedfordshire

Operated by Civicare (Beds Herts & Bucks)

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressThree Counties House, 18A Victoria Street, Dunstable, LU6 3BA

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About

Civicare (Beds Herts & Bucks) Ltd is a home care agency based in Dunstable, Central Bedfordshire. It delivers care and support in people's own homes for a wide range of needs, including dementia, physical disabilities, mental health conditions, sensory impairment, substance misuse and eating disorders. The agency supports older people aged 65 and over, younger adults under 65, and those with dementia as a particular focus.

The agency was rated Good by the Care Quality Commission in 2021, achieving Good across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 17 May 2021 · Last inspected 30 April 2021

Inspectors found that people receiving home care from this agency were happy with their support, describing a stable, familiar team of carers who knew their preferences and treated them kindly and respectfully. Staff were trained to keep people safe, to recognise and report concerns, and to follow infection control practice, including measures for COVID-19. The report describes a service that communicated well with people and relatives and encouraged feedback.

Strengths noted
  • Staff recruitment checks were in place, including employment history and criminal record checks.
  • People and relatives said communication was good and that they could raise concerns or suggestions with the registered manager.
  • People valued having a regular, familiar team of carers, and reported that staff were punctual and attentive to their needs.
  • Medicines were reported to be handled correctly, with staff trained in safe administration and regularly checked by managers or senior supervisors.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Civicare (Beds Herts & Bucks) Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Civicare (Beds Herts & Bucks) Ltd is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 2.2 miles away. The local GP practice is WEST STREET SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Luton and Dunstable Hospital · 2.2 mi
Nearest GP · CQC Good
WEST STREET SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Civicare (Beds Herts & Bucks)

Civicare (Beds Herts & Bucks) Ltd is one of 3 services run by Civicare (Beds Herts & Bucks) on AskBart. See how the group's services are rated and where it operates.

See all 3 Civicare (Beds Herts & Bucks) listings →

Information last reviewed October 2026.

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