City Carers
Home care agency in Brent
Operated by City Carers
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
City Carers is a home care agency based in Brent, Greater London, which provides care and support in people's own homes. It focuses on dementia care and also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. The agency says its care hours can be arranged around each person's routine, and that it offers round-the-clock emergency assistance. Visits can be booked online or by phone, and the agency says its carers bring years of professional experience.
The Care Quality Commission rates City Carers Good overall, with Good ratings for each of the five key questions: safe, effective, caring, responsive and well-led. The report was published in 2022.
What inspectors found
CQC: GoodReport published 24 May 2022 · Last inspected 28 April 2022
Inspectors describe City Carers, a domiciliary care agency providing personal care in people's own homes, as a service where relationships between people and care workers have developed. Care workers were described as kind and respectful, and care was seen as safe, with suitable recruitment, sufficient staffing, and care plans that were person-centred and included risk assessments. This was the service's first inspection, and it was rated good overall.
- Care workers were kind and respectful and showed regard for people's homes and personal preferences.
- People received safe care, with care workers understanding their responsibilities for protecting people from abuse and risk assessments reducing identified risks.
- Care plans were person-centred, developed with the person and their representative, and needs were assessed before support began, including protected characteristics.
- Staffing levels were sufficient for current care packages, and care workers were appropriately trained and recruited safely.
- The service had only recently started providing care, so its governance checks and audits were still being put into practice, and inspectors made a recommendation about management of governance systems.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — City Carers will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
City Carers is backed by a local NHS health network. The nearest A&E is Royal Free Hospital, 3.4 miles away. The local GP practice is THE WILLESDEN MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City Carers
City Carers is one of 3 services run by City Carers on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Brent
Information last reviewed October 2026.
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