Home care agency
Choice Supported Living - West Midlands
Home care agency in Oldbury, Sandwell
Choice Care Group
Choice Supported Living - West Midlands
Home care agency in Oldbury, Sandwell
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Choice Supported Living - West Midlands, operated by Choice Care Group, is a supported living service in Oldbury for adults of all ages with a range of support needs. The home supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions, learning disabilities, and eating disorders.
The service was rated Good by the Care Quality Commission in 2019, with Good grades across all five key areas: Safe, Effective, Caring, Responsive, and Well-led.
What inspectors found
CQC: GoodReport published 28 November 2019 · Last inspected 20 September 2019
Inspectors found that this supported living service, which supports five people across three settings, focuses on helping people build skills and independence while respecting their choices. People were seen to be at ease with each other and with staff, and relatives and staff described an open, inclusive service that responds to individual needs. Inspectors did raise some gaps in staff knowledge and in the upkeep of records and audits.
- Inspectors saw people at ease with one another and with staff, and one person said they felt safe.
- Staff understood how to reduce people's risks and provide safe care, and safeguarding concerns were escalated appropriately.
- Care was planned around people's needs and preferences, with encouragement to develop new skills and take part in activities.
- People's views were heard, their privacy and dignity were promoted, and staff supported them to be involved in decisions and to access healthcare.
- Medicines management systems were not robust enough, and inspectors made a recommendation about this, although relatives and staff said people received safe support with their medicines.
- Some staff knowledge was inconsistent, and records and audits were not always completed in a way that supported the quality and safety of the service.
- One recent incident had not been shared with the regulator until inspectors prompted the provider about it.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Choice Supported Living - West Midlands will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Choice Supported Living - West Midlands is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 2.9 miles away. The local GP practice is OLDBURY HEALTH CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Oldbury
Information last reviewed October 2026.
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